- Featured Businesses
- Work Life
FedEx and UPS are expecting a busy holiday season. FedEx forecasts that e-commerce sales will drive its holiday volume to a record 317 million shipments between Black Friday and Christmas Eve.
FedEx expects three spikes in volumes, on Cyber Monday (Nov. 30) and the first two Mondays in December. The company expects to handle double the normal number of packages on those days.
To handle the holiday crush, FedEx will hire 55,000 seasonal workers to help with the volume.
“The shift in consumer shopping patterns, fueled by the rise of e-commerce, continues to drive our volume,” said FedEx CEO Frederick W. Smith in a statement announcing the holiday projections.
The FedEx Ground service handles most online orders and will continue to run its sort operation seven days a week during the holiday period. FedEx Ground will continue its policy of operating Monday through Friday with home delivery Tuesday through Saturday through the peak season.
UPS is also expecting a large increase in packages during the holiday season. Both shippers have been working prepare and avoid problems that plagued the shippers in 2013. UPS has less flexibility in managing its workforce because many of its workers are part of the Teamsters union.
Extra preparations and investments are more important than ever because Amazon’s use of the U.S. Postal Service to deliver some shipments on Sundays is cutting into the revenue of FedEx and UPS.