FedEx, UPS gearing up for big holiday crush

October 27, 2015




FedEx and UPS are expecting a busy holiday season. FedEx forecasts that e-commerce sales will drive its holiday volume to a record 317 million shipments between Black Friday and Christmas Eve.

FedEx expects three spikes in volumes, on Cyber Monday (Nov. 30) and the first two Mondays in December. The company expects to handle double the normal number of packages on those days.

To handle the holiday crush, FedEx will hire 55,000 seasonal workers to help with the volume.

“The shift in consumer shopping patterns, fueled by the rise of e-commerce, continues to drive our volume,” said FedEx CEO Frederick W. Smith in a statement announcing the holiday projections.

The FedEx Ground service handles most online orders and will continue to run its sort operation seven days a week during the holiday period. FedEx Ground will continue its policy of operating Monday through Friday with home delivery Tuesday through Saturday through the peak season.

UPS is also expecting a large increase in packages during the holiday season. Both shippers have been working prepare and avoid problems that plagued the shippers in 2013. UPS has less flexibility in managing its workforce because many of its workers are part of the Teamsters union.

Extra preparations and investments are more important than ever because Amazon’s use of the U.S. Postal Service to deliver some shipments on Sundays is cutting into the revenue of FedEx and UPS.

2 Responses to FedEx, UPS gearing up for big holiday crush

  1. John Reply

    October 27, 2015 at 7:59 pm

    Poorly reserched article
    1. FedEx is not hiring 55,000 employees, FedEx Ground is serviced by independent contractors not FedEx employees.
    2. FedEx Ground has been making Saturday deliveries as a part of it’s normal operation for more than 10 years, all year long, no extra charge

  2. Elizabeth Stevens Reply

    October 28, 2015 at 9:53 am


    Thanks for responding to the story. All of our information about FedEx came from the company itself.

    Here’s what it says about adding 55,000 more workers:
    “FedEx is adding more than 55,000 positions throughout its network to help the holidays arrive this year. This includes package handlers, drivers and other support positions.”

    As for weekend service, it wasn’t our intention to make it sound as if Saturday/Sunday service was new, simply that it will continue. We’ve added the word “continue” to make that clear.

    Thanks for being an engaged reader.

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