Large companies are betting on teleworking as an ally in the face of the pandemic

Madrid, Aug 24 . .- The country’s large companies are finalizing preparations to offer their workers a return from vacation as safe as possible in a context marked by the risk of a re-outbreak of the coronavirus, in which teleworking is on the way to confirm itself as the great ally of economic activity.

Although many already contemplated by agreement the possibility of working remotely, the pandemic has generalized its use among the main IBEX 35 companies, which acknowledge that Efe is strengthening this system to adapt to the uncertain evolution of the health emergency.

As explained by Telefónica, during the confinement, around 95% of its professionals in Spain have worked remotely, while some 2,000 have alternated their work from home with face-to-face assistance to maintain all essential services.

Precisely, the maintenance of certain activities considered essential, such as industrial or banking, during the state of alarm has not prevented these sectors from betting on teleworking.

Thus, some 25,000 employees of Banco Santander in Spain and about 112,000 of the group came to telework during the peak of the pandemic, when the entity had about 54% of its offices open to the public, with a rotating staff.

In similar terms BBVA, which at the end of April had 86,000 employees working remotely in all the countries where it operates; in Spain, the percentage stood at 98% of workers in central services, and 89% of those in offices.

It has been more difficult for AENA given its nature as an airport manager, and it is that during the pandemic it has had to keep the airports operational, mainly for essential and critical flights such as those that transported health cargo, supply products for the population, rescues and repatriations. , or emergencies, among others.

However, more than 3,200 workers out of a workforce of 7,867 have taken up teleworking, an area for which the company prepares a plan for all centers in the network that will be negotiated with the labor representation in the coming months.

On the other hand, the pandemic has been an opportunity for Repsol in which to put into practice its experience of more than twelve years in remote work, a program that currently has almost 2,800 teleworkers from countries such as Spain, Algeria, Canada, USA. , France or Malaysia.

Figures recently exceeded, as it shows that between March 11 and May 18, some 7,000 employees in Spain will carry out their functions from their homes.


With the aim of preventing any possible labor inconvenience, Endesa has allowed its staff to go to the workplace to take the necessary equipment.

In addition, it has designed a “body, mind and emotions” program, and has provided its employees with the support of the company’s psychologist and the internal “coaching” network.

Aena has also been aware of emotional care, which has invested almost two million euros to facilitate teleworking, and has launched the project “Despegando Recursos” to meet the needs of workers in the “new normal”.

Santander, for its part, has provided equipment, such as screens, chairs, keyboards and mice, to those who needed it, who had to bear the cost of transport; In total, it has received some 11,800 applications.

Although most of Iberdrola’s workforce had laptops and mobiles, the company made a special provision for those who still did not have a computer, and reinforced its IT assistance to facilitate the process.


Far from parking it after the return of the holidays, the companies contemplate maintaining this system from next month.

Telefónica, which has established three stages of return, is in a sub-phase in which 85% of employees will continue with remote work; This will be followed by a more advanced one from September depending on how the pandemic evolves.

This intermediate stage would end 50% of the teleworking workforce, says the company, which will begin the last phase when the health crisis is under control.

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The latest data from Santander show that about 80% of the workforce is already incorporated, although it has done so flexibly, sometimes in shifts, while facilitating teleworking for those who need it due to their family conditions.

Iberdrola has also completed the reincorporation of the continental European offices, and is advancing its plans to return to other countries, such as the United Kingdom and the United States, where they are at approximately 50%.

Endesa, which during confinement had 67% of its workforce teleworking and is currently studying a proposal with different scenarios for a progressive and flexible return, still has 4,891 employees performing their functions remotely, that is, 49%.

Repsol, whose gradual return began in mid-May, has a maximum capacity of 50% this summer, thus maintaining the shifts of employees who work in person and remotely.

Regarding Aena, some 3,000 workers continue to telework in a mixed mode, while BBVA, which has practically all of its offices active, has opened the central services centers in Spain and Turkey for the voluntary incorporation of employees in order to to test a hybrid model that combines face-to-face and remote work.