Updated on Thursday, 23 September 2021 – 09:46
Every time the artificial intelligence of the devices detects something that it considers a driving error, it notifies the company
Amazon logo on the facade of a building.Pascal RossignolREUTERS Deliveries on time Amazon admits that its drivers urinate in bottles due to traffic Moton in Amazon Workers air the “shame” of the giant
Last February, Amazon announced the installation of smart cameras in delivery vehicles in the US. What a priori constituted a measure that improved security of drivers has become yet another controversy about possible bad practices by the company in labor relations with its employees.
In total, they were installed four cameras with artificial intelligence (AI) that provide 270-degree coverage: one looks out through the windshield, two toward the side windows and one toward the driver.
As early as March, media such as Business Insider warned that the devices could constitute an intrusion into the privacy of drivers. They even raised doubts about its operation, since they recorded a yawn as a serious problem of drowsiness at the wheel.
Months after the incorporation of the chambers, the complaints about irregularities are adding up, since presumably the AI refers to Amazon driving errors look in the rear view mirrors -the camera considers that you take your eyes off the steering wheel- or overtaking the delivery vehicle -especially when the car in front has not allowed a safety distance-.
Several of these drivers are reporting that every time they look left or right to verify driving safety, the camera emits a audible warning so they don’t take their eyes off the road.
The problem for these employees is that your salary is set, since an important part of the payment represents the bonuses. The money that is only the fixed part of the contract is being drastically reduced, because when you exceed a certain number of violations, Amazon removes the safe driving bonus.
These complaints are in addition to the possible marathon days of these drivers to arrive on time for all deliveries. At times, employees have had to use urine bottles inside the vehicle to avoid wasting time stopping at service stations.
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