By Rodolfo León 0 COMMENTS 01/12/2021 5:29 pm
This morning, multiple complaints began to surface against Totalplay in social networks, one of the main internet and telephony providers in the Mexico City, and there was a lot of confusion about it. What happened was that several users reported that their services were cut off without prior notice, and only received a warning from the company letting them know that “they had exceeded their mega limit”, while at the same time seeking to offer them a business plan until ten times more expensive.
I just got up and the first thing I find out is that they block our @totalplaymx service for “excessive data consumption” and they want you to pay 6 times more than what you pay, they are crazy if they think someone will pay them that amount for your service
– Carlos Minguez👑 (@MonkyzMLG) January 9, 2021
At first, it seemed that this new “restriction” only applied to content creators, streamers and other personalities of the internet, but over time it turned out that it was also affecting ordinary users.
How much is this supposed limit? Nobody really knows. Some users say that using only 1TB they were already suspended from the service, while others argue that they used about 5TB before the service was canceled.
My plan was 80 megabytes, I consumed just over 1 tera and they suspended my service, so who knows what the limit is 🤷♂️
– Micke Espinosa (@mickespinosa) January 12, 2021
Via Twitter, the official account of Totalplay shared a statement responding to the original article published by Xataka Mexico, with which they hope to clarify the situation a bit:
pic.twitter.com/ibcmY7DV43
– Totalplay (@totalplaymx) January 12, 2021
In addition to said statement, the company has not commented on these new restrictions on residential packages, but we hope that the confusion can be resolved as soon as possible.
Source: Xataka Mexico
Rumor: Hades could be part of Xbox Game Pass New Returnal gameplay, upcoming PS5 exclusive
Rodolfo Leon
Editor at atomix.vg Gamer, movie buff and pop culture lover.
